MPA 644
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Negotiations in Public Service
Course Description
This course covers negotiation skills and principles for public administrators, including collaborative negotiations, dealing with aggressive negotiators, and peace-building skills. Students apply their learning through practice and self-reflection.
When Taught
Winter
Min
2
Fixed/Max
2
Fixed
2
Fixed
0
Title
Interest-based Negotiation
Learning Outcome
Understand and apply the concept of interest-based negotiation.
Title
Objective Criteria
Learning Outcome
Appreciate the value of objective criteria in a negotiation.
Title
Creativity
Learning Outcome
Find mutually beneficial outcomes through creative problem-solving.
Title
Power
Learning Outcome
Adapt to and effectively use power in bargaining.
Title
Responding to Aggressive Tactics
Learning Outcome
Effectively respond to aggressive negotiation tactics.
Title
Representing Others
Learning Outcome
Appreciate the special responsibilities of negotiating on behalf of others.
Title
Ethics
Learning Outcome
Understand and avoid the ethics pitfalls common to negotiations.
Title
Peace-building
Learning Outcome
Apply effective peace-building skills, and avoid common peace-building mistakes