MPA 638

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Service Design for Social Impact

Public Service and Ethics Marriott School of Business

Course Description

Social service design thinking with a focus on providing students with the understanding and skills to design, promote, and deliver innovative services with a social impact.

When Taught

Winter.

Min

3

Fixed/Max

3

Fixed

3

Fixed

0

Title

Create a Public Service

Learning Outcome

Produce a service management/implementation plan.

Title

Relate Theory to Practice

Learning Outcome

Relate service management theory to a specific public or nonprofit service context.

Title

Provision of Public Service

Learning Outcome

Develop appreciation for individuality, importance, and value of citizens, clients, and customers in the corpoduction of public service.