MBA 654

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Strategic Client Acquisition and Retention

Marriott School of Business

Course Description

Strengthening the art and science of persuasion and influencing in selling and interpersonal leadership skills to drive prospect decision-making towards mutually beneficial outcomes. Leading salespeople and buyers to build a long-term portfolio of loyal, strategic partners.

When Taught

Winter

Min

3

Fixed/Max

3

Fixed

3

Fixed

0

Title

Improving Sales

Learning Outcome

Understand the process of improving sales in an organization.

Title

Stop, Think, and Lead

Learning Outcome

Learn how to Stop, Think, and Lead—how to make a point without making an enemy and live a life of no regrets.

Title

Interpersonal Skills

Learning Outcome

Improvement of persuasion, selling, and interpersonal leadership skills.