MBA 634

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Quality Management

Marriott School of Business

Course Description

Increase capabilities to lead and manage solutions to real-world problems in product and process management using quality management principles and tools. Focuses on real application of core principles and skills using continuous improvement, six sigma, lean, project management, and other quality tools and concepts to improve the quality of products and services in organizations and in personal lives.

When Taught

Winter

Credit Hours

Min

Fixed/Max

Lecture Hours

Fixed

Lab Hours

Fixed

Learning Outcomes

Title

Quality Tools and Concepts

Learning Outcome

Understand how to implement quality tools and concepts in a supply chain.

Title

Contingency Theoretic Approaches

Learning Outcome

Explain how to deal with conflicting quality management literature by using a contingency theoretic approach.

Title

Development in Excel

Learning Outcome

Be able to develop the basic control charts in Excel.